Conditions of Use AND SALE
Welcome to the Home Security Store,
Inc. Website. By using the Home Security Store, Inc.’s Website. YOU
AGREE TO BE BOUND BY ITS CONDITIONS OF USE AND SALE, LEGAL NOTICES
AND DISCLAIMERS, PRIVACY POLICY and all disclaimers, terms and
conditions that appear elsewhere on the Home Security Store, Inc.’s
Website.
Legal and Enforceable Online Contract
By processing your pending order
through the utilization of your credit card, money order or check,
YOU AGREE THAT YOU HAVE ENTERED INTO A LEGAL AND ENFORCEABLE ONLINE
CONTRACT WITH HOME SECURITY STORE, INC., AND ACCEPT THE TERMS AND
CONDITIONS AS STATED IN THIS “CONDITIONS OF USE AND SALE” TO GOVERN
YOUR PENDING TRANSACTION WITH HOME SECURITY STORE, INC.
18Years of Age to Purchase
To purchase items at the Home
Security Store, Inc.’s Website, you must be 18 years of age or
older. Any offers of sale presented on this Website or our
Associates’ Website are only intended for individuals who are 18
years of age or older. By purchasing items from this Website, you
affirm that you are 18 years of age or older.
Intended for Users Over 13
The Home Security Store, Inc.’s
Website is intended for use by individuals of at least 13 years of
age or older. The Home Security Store, Inc.’s Website is not
directed for use by children under the age of 13. Users under the
age of 13 should get the assistance of a parent or guardian to use
this Website.
Product Display/Colors
The Home Security Store, Inc.’s
Website attempts to display product images shown on the Website as
accurately as possible. However, we cannot guarantee that the color
you see matches the product color, as the display of the color
depends, in part, upon the monitor you are using.
Errors on Our Website
Prices and availability are subject
to change without notice. Errors will be corrected where discovered,
and Home Security Store, Inc. reserves the right to revoke any
stated offer and to correct any errors, inaccuracies or omissions
including after an order has been submitted and whether or not the
order has been confirmed and your credit card charged. If your
credit card has already been charged for the purchase and your order
is cancelled, Home Security Store, Inc. will issue a credit to your
credit card account in the amount of the charge. Individual bank
policies will dictate when this amount is credited to your account.
If you are not fully satisfied with your purchase, you may return it
in accordance with the Home Security Store, Inc.’s Website Return
Policy.
Pricing Policy
Online prices, offers and selection
may vary from our prices, offers and selection at auction Websites,
and are subject to change.
Sales Tax Policy
We do business throughout the
United States and accordingly collect sales and use tax as required
by applicable law. However, the law governing our obligation to
collect sales tax from online purchases may change, and we may be
required to collect sales tax from you without notice if there is a
change in the law governing online sales.
Paying for Your Order
You may pay for your orders with
major credit cards issued in the United States of America.
Currently, we accept Visa®, MasterCard®, American Express® and
Discover® Card. You may also pay for your orders with Money Orders
or Checks.
After you place an order using our
“Shopping Chart” or facsimile process, we will check
the information you give us for validity, such as a valid method of
payment or valid shipping address. Your credit card or debit card
will normally not be charged if we reject an order, but we will
process a refund if the charge has been made against your card.
Order Acceptance/Confirmation
Your receipt of an electronic or
other form of order confirmation does not signify our acceptance of
your order, nor does it constitute confirmation of our offer to
sell. The Home Security Store, Inc.’s Website reserves the right at
any time after receipt of your order to accept or decline your order
for any reason.
Validating Your Order
After you place an order using our
“Shopping Chart” or facsimile process, we will check
the information you give us for validity, by verifying your method
of payment or shipping address. We reserve the right to reject any
order you place with us without giving any reason. If we reject your
order, we will attempt to notify you using the e-mail address you
have given us with the order.
Backorder Policy
If the product you have ordered is
currently unavailable at any of our warehouse locations. This item
may not have been available either when you ordered it originally or
another customer’s order placed ahead of yours may have depleted the
available inventory. We apologize for this inconvenience. Many
backordered items are restocked within 3 - 10 days. With that in
mind, we will keep your order open and do our best to ship the item
you ordered.
Continental US addresses
are shipped out Standard UPS Ground at no additional shipping
cost.
Alaska and Hawaii are
shipped out UPS 2nd Day Air. (request that all items ship together
to avoid additional shipping charges).
International addresses
are charged full shipping charge (request that all items ship
together to avoid additional shipping charges). If you would like
to cancel your backorder, please send us an email at
Cancel@homesecuritystore.com or call (888) 501-7870.
Return Policy
Home Security Store, Inc. provides a 30-day money back
guarantee on all products and services purchased at our websites,
with the exception of Software and special order items. If for any reason you are
not satisfied with your purchase, simply notify us by telephone at
(951) 782-8527 and we will immediately issue a Return Material
Authorization Number. No restocking fee is charged if the items are
returned in perfect condition. Shipping charges are not refundable
unless the return is due to our error. The following terms must be
met by you.
- Return the
merchandise to us within 30 days of your original receipt of the
order. For this date, please see your shipping receipt.
- You MUST
call Tech. Support at (951) 782-8527 M-F 7:00 AM to 3:00 PM for RMA Number.
- The products
must be returned in new, resalable condition.
- You must
include all original packaging materials.
- Packaging
materials must not be torn or damaged.
- All manuals
and warranty registration cards must be unmarked.
- Any
programming MUST be reset back to factory default.
- You must pay
any return shipping expense.
- Display the
Return Material Authorization number (RMA) prominently on the
outside of the box to avoid delays to your refund.
- Software
that has been opened is not returnable under any circumstances.
All software is subject to license agreements or terms
established by the software publisher. Be sure to read and agree
to the license before using the software.
After complying with the above mentioned terms (i.e.,
30-days, Call Tech. Support, Condition, Undamaged Original Packaging
Material, Manuals and Registration Documents and Display RMA),
please mail your product to:
- Home Security Store, Inc.
- 1760 Chicago Ave., Suite L21
- Riverside, CA 92507
You are responsible for all freight
charges. However, you will be credited all reasonable and customary
freight charges relevant to that item if the wrong item was shipped.
Please include the postal receipt in your return package. Upon
receipt of the returned merchandise in good order in accordance with
the above and within 30 days of original delivery, we will issue
credit to your charge account. You may elect to receive store credit
towards another purchase or to simply receive a refund.
We will do our best to process the
return quickly. Please allow 14-21 days for processing. Refunds will
be credited to the original purchasing credit card account number,
or by a store credit.
Shipping
FREE UPS Ground Shipping for all
Continental US addresses on all orders over $100.00. All
orders placed on this Website are subject to product availability
and will be shipped according to Home Security Store, Inc.’s
shipping policies. All in stock items are usually shipped Same
Day (*not including weekends and holidays). Orders placed before
2 pm PST, or 3 pm for Expedited orders (Next Day Air or 2nd Day Air)
can usually be shipped the same day. Orders placed by internet or by
phone receive the same priority handling.
All orders are F.O.B. our shipping
facility. The risk of loss and title for ordered merchandise pass to
you upon our delivery to the carrier and/or freight consolidator.
Warranty:
For 12 months after merchandise is
received, all products will be repaired free of charge. If
reasonable repairs are not feasible or acceptable, Home Security
Store, Inc. may elect to furnish a replacement or make a full
refund.
Batteries and Transformers are
not warranted. To obtain warranty service, there are no
deductibles or hidden fees, just one telephone number to call to
take care of all your repairs. Phone (909) 782-8527 for Return
Material Authorization number (RMA), then return product, shipping
cost prepaid, to Customer Service Department. Home Security Store,
Inc. 1760 Chicago Ave., Suite L21 Riverside, CA 92557
Display the RMA number
prominently on the outside of the box to avoid delays to your
repair. Products showing abuse, misuse, alteration or
lightning strikes may not be repaired or replaced under warranty.
In the event that a product
requires repair after one year from receipt of order, Home Security
Store, Inc. will assist in having items repaired by manufacturer or
suitable repair facility if possible. Customer will be charged for
cost of repair and handling.
Venue and Applicable Law
The Home Security Store, Inc.’s
Website is created, operated and controlled by Home Security Store,
Inc. in the State of California, United States of America. All
disputes under this Agreement shall be resolved by litigation in the
courts of Riverside County, California including the federal and
small claims courts therein and you agree to consent to the
jurisdiction of such courts, agree to accept service of process by
mail, and hereby waive any jurisdictional or venue defenses
otherwise available to it. The laws of the State of California will
also govern the Legal Notices and Disclaimers and Privacy Policy
without giving effect to any principles or conflicts of laws.
Legal Notices and Disclaimers
Please review the Home Security
Store, Inc.’s Legal Notices and Disclaimers www.norcoalarms.com/legal_notices_discalaimers.html
for information on such notices and disclaimers of the Home Security
Store, Inc.’s Website.
Privacy
Please review the Home Security
Store, Inc.’s Privacy Policy www.norcoalarms.com/privacy.html for
information on the privacy practices of the Home Security Store,
Inc.’s Website.
Termination of Use
Home Security Store, Inc. may in
its sole discretion terminate your use of the Home Security Store,
Inc.’s Website at anytime. You are personally liable for any orders
that you place or charges that you incur prior to termination. Home
Security Store, Inc. reserves the right to change, suspend, or
discontinue all or any aspects of the Home Security Store, Inc.’s
Website at any time without prior notice.
Damages
In no event shall Home Security
Store, Inc., its affiliates, or their respective officers,
directors, employees, representatives or agents be liable for
special, incidental, consequential, punitive, indirect, or other
special damages, including but not limited to, loss of data, use, or
profits, however caused, whether for breach of contract, negligence,
or otherwise, and whether or not we have been advised of the
possibility of any such damages.
Limitation of Liability
By using the Home Security Store,
Inc.’s Website, you expressly agree that use of the Home Security
Store, Inc.’s Website is at your sole risk. The Home Security Store,
Inc.’s Website is provided on an "AS IS" and "as available" basis.
Neither Home Security Store, Inc. nor its respective officers,
directors, employees, agents, third-party content providers,
designers, contractors, distributors, merchants, sponsors, licensors
or the like (collectively, "Associates") warrant that use of
the Home Security Store, Inc.’s Website will be uninterrupted or
error-free. Neither Home Security Store, Inc. nor its Associates
warrant the accuracy, integrity or completeness of the content
provided on the Home Security Store, Inc.’s Website or the products
or services offered for sale on the Home Security Store, Inc.’s
Website. Further, Home Security Store, Inc. makes no representation
that content provided on the Home Security Store, Inc.’s Website is
applicable to, or appropriate for use in, locations outside of the
United States. Home Security Store, Inc. and its Associates
specifically disclaim all warranties, whether expressed or implied,
including but not limited to warranties of title, merchantability or
fitness for a particular purpose. No oral advice or written
information given by Home Security Store, Inc. or its Associates
shall create a warranty. Some states do not allow the exclusion or
limitation of certain warranties, so the above limitation or
exclusion may not apply to you.
Under no circumstances shall Home
Security Store, Inc. or its Associates be liable for any direct,
indirect, incidental, special or consequential damages that result
from your use of or inability to use the Home Security Store, Inc.’s
Website, including but not limited to reliance by you on any
information obtained from the Home Security Store, Inc.’s Website
that results in mistakes, omissions, interruptions, deletion or
corruption of files, viruses, delays in operation or transmission,
or any failure of performance. The foregoing Limitation of Liability
shall apply whether in an action of contract, negligence or other
tortious action, even if an authorized representative of Home
Security Store, Inc. has been advised of or should have knowledge of
the possibility of such damages. User hereby acknowledges that this
paragraph shall apply to all content, merchandise and services
available through the Home Security Store, Inc.’s Website. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
Home Security Store, Inc. reserves
the right to make changes to the Home Security Store, Inc.’s Website
and its CONDITIONS OF USE AND SALE, LEGAL NOTICES AND DISCLAIMERS,
PRIVACY POLICY at any time. Each time you use the Home Security
Store, Inc.’s Website, you must visit and review the then current
CONDITIONS OF USE AND SALE, LEGAL NOTICES AND DISCLAIMERS, PRIVACY
POLICY that apply to your transactions and use of this Website. If
you are dissatisfied with the Home Security Store, Inc.’s Website,
its content or CONDITIONS OF USE AND SALE, LEGAL NOTICES AND
DISCLAIMERS, PRIVACY POLICY, you agree that your sole and exclusive
remedy is to discontinue using the Home Security Store, Inc.’s
Website.
Tampering with the Website,
misrepresenting the identity of a user, using buying agents or
conducting fraudulent activities on the Website are prohibited.
Contact Information of Home
Security Store, Inc.’s Website
- The Home Security Store, Inc.’s
Website address is:
www.norcoalarms.com
- The mailing address for Home
Security Store, Inc. is: Home Security Store, Inc., 1760 Chicago Ave., Suite L21, Riverside, CA 92507
- The telephone number for
Home Security Store, Inc.
is: (951)
782-8494. The fax number for Home Security Store, Inc. is: (951)
782-8499.
Last revision date: Jun 20, 2005
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